Settings
What the agent is allowed to do, and what it is currently wired to.
Policy limits
The bounds the agent works inside. It cannot exceed them; a case that would is escalated instead.
Integrations
Set in the backend environment, not here. This page reads whether each integration is configured — never its credentials.
Synthetic evaluation dataSynthetic
Fills the database with generated failed payments so the dashboard and case list can be reviewed at volume.
This is not a mock. It runs the real recovery pipeline.
Every generated case is diagnosed, evaluated against the policy limits above, and executed for real — including Razorpay payment links, and WhatsApp or email delivery to the generator's placeholder contacts. Expect provider failures against those contacts, and expect the run to take a few minutes. Cases created this way are labelled Synthetic everywhere and are never merchant revenue.